Cookie Policy

1. About this Cookie Policy

InspectOne uses, or may use, cookies and similar technologies to help our website and web app work properly, improve performance, understand visitor behaviour, provide security, remember preferences and support our online services.

In this Cookie Policy, “InspectOne”, “we”, “us” and “our” refers to the business or company operating the InspectOne website, web app and related services.

2. What are cookies?

Cookies are small text files placed on your device when you visit a website. They help websites remember information about your visit, such as preferences, login sessions, pages viewed or browser activity.

Similar technologies may include tracking pixels, tags, scripts, local storage, session storage, device identifiers, analytics tools and embedded third-party content.

3. Why we use cookies

We may use cookies and similar technologies for purposes including:

• making the website and web app function correctly;
• keeping users logged in securely;
• remembering preferences and settings;
• measuring website traffic and page performance;
• understanding how visitors use the website;
• improving content, layout, speed and user experience;
• protecting the website and platform from spam, misuse, fraud or security threats;
• supporting contact forms, trial registration forms and account features;
• measuring the effectiveness of marketing or advertising, where used.

4. Types of cookies we may use

Essential cookies

Essential cookies are required for the website or web app to operate properly. These may support login sessions, account access, security, form submissions, payment processes, load balancing and basic website functionality.

These cookies are usually necessary and may not be able to be disabled without affecting how the website or web app works.

Performance and analytics cookies

Performance and analytics cookies help us understand how visitors use the website, including which pages are visited, how long visitors stay, which pages are most useful and where technical issues may occur.

This information helps us improve the website, web app, user experience and support content.

Functional cookies

Functional cookies help remember choices you make, such as preferences, region, form entries, display settings or other customisation options.

Security cookies

Security cookies and similar tools may be used to protect the website and platform from spam, unauthorised access, bots, abuse, fraud, malicious activity or technical misuse.

Marketing and advertising cookies

If used, marketing cookies, advertising pixels or similar tracking technologies may help us measure advertising performance, understand campaign effectiveness or show more relevant content.

InspectOne should only use these tools where appropriate and after considering privacy obligations, user transparency and any consent requirements that may apply.

5. Tracking pixels and similar technologies

Tracking pixels may collect information about how a person interacts with a website, form, email or online advertisement. This may include page visits, clicks, device information, browser information, referral source and other usage information.

If InspectOne uses tracking pixels, we aim to use them in a limited and responsible way. We should not configure tracking technologies to collect unnecessary personal information or sensitive information.

The OAIC has published guidance for private sector organisations using third-party tracking pixels and notes that organisations should consider the Privacy Act and Australian Privacy Principles when using tracking technologies. :contentReference[oaicite:1]{index=1}

6. Information collected through cookies

Cookies and similar technologies may collect information such as:

• IP address;
• browser type and version;
• device type;
• operating system;
• pages visited;
• time spent on pages;
• buttons or links clicked;
• referral source;
• general location information;
• session information;
• error logs and performance data;
• form interaction data, where applicable.

7. Cookies in the InspectOne web app

If you create an account or use the InspectOne web app, cookies or similar technologies may be required to maintain login sessions, secure account access, remember user settings, manage subscriptions, protect data and operate core platform features.

Disabling some cookies may prevent the web app from working correctly.

8. Third-party cookies and tools

InspectOne may use third-party providers for website hosting, analytics, forms, security, email delivery, customer support, payment processing, embedded content, videos, scheduling, advertising or other online services.

These third parties may place cookies or similar technologies on your device when you use our website or interact with their services. Their use of cookies may be governed by their own privacy and cookie policies.

9. Examples of third-party services we may use

Depending on the final website and app setup, InspectOne may use services such as:

• website hosting and security tools;
• Google Analytics or similar analytics services;
• Google Tag Manager or similar tag management tools;
• email delivery and newsletter tools;
• form plugins or contact form providers;
• payment processors such as Stripe or similar providers;
• customer support or helpdesk software;
• reCAPTCHA, spam prevention or bot protection tools;
• embedded videos, maps or external media.

10. Managing cookies

You can usually control or disable cookies through your browser settings. Most browsers allow you to block cookies, delete existing cookies, receive warnings before cookies are stored or restrict third-party cookies.

If you disable cookies, some parts of the InspectOne website or web app may not function properly. Essential cookies may be required for account login, security, payment, forms or app functionality.

11. Consent and preferences

Where required, InspectOne may display a cookie notice, cookie banner or preference tool allowing users to manage certain non-essential cookies.

Essential cookies may still be used because they are necessary for the website or web app to function. Non-essential analytics, marketing or tracking cookies should be reviewed before launch and configured according to applicable legal requirements.

12. Do Not Track and browser signals

Some browsers may send “Do Not Track” or similar signals. At this stage, InspectOne may not respond automatically to all browser-based tracking signals. Users can manage cookies directly through browser settings or any cookie preference tool provided on the website.

13. Personal information and cookies

Some cookie or tracking information may be personal information if it identifies a person or could reasonably identify a person. The OAIC explains that personal information can include information or an opinion about an identified or reasonably identifiable individual. :contentReference[oaicite:2]{index=2}

Where cookie data is personal information, it will be handled in accordance with our Privacy Policy and applicable privacy laws.

14. Sensitive information

InspectOne should not use cookies, pixels or tracking technologies to deliberately collect sensitive information unless legally permitted and appropriate consent has been obtained.

The OAIC has noted that sensitive information should only be collected via a tracking pixel with an individual’s express consent. :contentReference[oaicite:3]{index=3}

15. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to our website, web app, technology providers, analytics tools, advertising tools, legal requirements or cookie practices.

The updated version will be published on this page with a revised “Last updated” date.

16. Contact us

For questions about this Cookie Policy or how InspectOne uses cookies and similar technologies, contact us at: